This policy describes how Mat&Max (collectively, “Mat&Max”, “we”, “us” or “our”) collects, uses, and shares your personal information.
This privacy policy discusses the “personal information” that Mat&Max obtains from you on matandmax.com. When we use the term “personal information” we are referring to information that is about an identifiable individual. This may include things like your name, e-mail address, mailing address, birthday, telephone number, photographs, personal images, or beauty profile information you provide such as hair colour and eye colour, or information about the products you purchase.
This privacy policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Facebook, Twitter, or YouTube, that information is governed by the privacy policies on those websites, and is not governed by this policy.
Note that we do not intentionally collect any personal information from children under the age of 13. If you are under the age of 13, you can look at our websites, but you should not make a purchase, register, or submit personal information to us.
The following are examples of the personal information we collect:
In addition to the previous elements, we may use the certain technologies to automatically collect information about your activities on our websites, in particular but not limited to:
Mat&Max primarily uses the personal information that it collects to provide you with products, information, and services. We may use your information to track your purchase history, suggest products, and to contact you for account and promotional purposes. We may also use your personal information for other legitimate business purposes, including to detect and prevent fraud, to collect amounts owing to us and to maintain business records.
Mat&Max may share your personal information in certain circumstances, in particular but not limited to:
Mat&Max may share de-identified information (i.e., information that is not directly connected to your name) in the following circumstances in addition to those identified above:
The file containing your personal information is maintained on our servers or those of our service providers and is accessible by our authorized employees, agents and mandataries who require access in order to perform their job functions. We realize that our customers trust us to protect their personal information. We take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect your personal information. While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.
You have the following choices with how your information is used:
You can update or correct your name, e-mail address and other preferences by logging into your account and clicking on the “Profile” page.
You can click on the “unsubscribe” link at the bottom of any promotional e-mail that you receive. You can also edit your e-mail preferences on your “Newsletter” page in your account.
You can opt-out of some, but not all, online behavioral based advertising by clicking here or by using your browser settings to block cookies or notify you when a cookie is set.
You can remove content that you posted on a Mat&Max, such as a comment, by e-mailing details to info@matandmax.com. Note that we will endeavor to honor your request to remove information, however, our removal of your information does not completely erase that information from the internet. For example, historical copies, or "caches," may remain.
You may also withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. However, if you withdraw your consent to certain uses or disclosures of your personal information, we may no longer be able to provide certain of our products or services.
If you have any questions about our privacy or security practices, or of you would like to request access to or correction of your personal information, you can contact customer service by e-mail at: info@matandmax.com
Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections.
If we need, or are required, to contact you concerning any event that involves your personal information we may do so by e-mail, telephone, or mail.
We may revise this policy from time to time. You should review our privacy policy periodically so that you keep up-to-date on our most current practices. We will note the effective date of the latest version at the end of each policy.
Last update: September 1st, 2020.